Privacy Policy
At Health Bridge we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Statement explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.
Information We Collect:
IMPORTANT NOTE: This Privacy Policy applies to (1) individually identifiable information that you provide to us for purposes of obtaining medical care through the Services which is subject to our Health Insurance Portability and Accountability Act Notice of Privacy Practices (the “HIPAA Notice”), and (2) information that is not Personal Health Information (PHI).
The HIPAA Notice describes how we can use and share your PHI and also describes your rights with respect to your PHI. This Privacy Policy supplements the HIPAA Notice for PHI. If there is ever any conflict between this Privacy Policy and the HIPAA Notice, the HIPAA Notice will apply. The HIPAA Notice does not apply to information that is not PHI.
Medical Information: When you use our healthcare services, we may collect medical information, including your medical history, test results, diagnoses, treatment plans, and other health-related data. Your information is handled with the utmost confidentiality. Our storage solution is HIPAA compliant, adhering to both Canadian and U.S. privacy laws and regulations. We never share your information without your written permission.
Personal Information: We may collect personal information such as your name, address, email address, phone number, and date of birth when you provide it to us for appointment scheduling, registration, or inquiries.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Website Usage Information: We may collect non-personal information such as your IP address, browser type, and pages visited to improve our website and services.
When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
How We Use Your Information:
Providing Healthcare Services: We use your personal and medical information to provide you with healthcare services, including diagnosis, treatment, and follow-up care.
Appointment Scheduling: Your personal information may be used to schedule appointments, send reminders, and communicate with you about your healthcare.
Improving Our Services: We analyze website usage data to enhance the user experience and tailor our services to your needs.
Sharing Your Information:
We may share your information with healthcare providers, professionals and staff directly involved in delivering your treatment. We may also disclose your information as required by law or with your explicit consent.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Data Security:
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
Cookies and Tracking:
Our website may use cookies and similar technologies to improve user experience. You can manage cookie preferences through your browser settings.
If you leave a comment on our site, you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.
Your Rights:
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How long we retain your data:
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
Updates to this Privacy Statement:
We may update this Privacy Statement periodically. The latest version will be posted on our website with the effective date.
Contact Us:
If you have questions or concerns about your privacy or this Privacy Statement, please contact us at:
By using our website and services, you agree to the terms outlined in this Privacy Statement.